Supporter Care Officer

  • Full-time
  • Wahroonga, Sydney

 

We are seeking a Supporter Care and Regular Giving Officer to join our Supporter Engagement team.

As the Supporter Care Officer, you will be responsible for nurturing and strengthening relationships between ADRA and its supporters, and helping to grow supporter engagement, retention and
revenue, particularly in the areas of new supporters, regular giving and mid-value supporters.

You will be part of a motivated, experienced, and fun team that is focused on relationships with our supporters and looking for ways to grow supporter engagement, retention and revenue.

You will be responsible for living out our values of Connected, Courageous and Compassionate in all interactions with supporters. You are a people person and thrive in communicating with others, while being able to work efficiently, accurately, professionally and in a timely manner to provide a best-in-class supporter experience.

This hands-on role involves receiving phone calls, responding to email enquiries or supporter complaints, maintaining ADRA Australia’s database, processing phone donations, and other
administrative tasks as required, as well as proactively fostering relationships with regular givers, mid-value supporters and new supporters.

You must have the legal right to live and work in Australia at time of application. A copy of the position description and how to apply for the role can be found here.

 

Community Centre Manager – Logan

  • Full-time
  • 31 Station Road, Logan Central QLD 4114
  • Applications close: 1 January 2023

 

ADRA Australia is seeking a qualified and experienced Community Centre Manager to join our management ranks.

The Centre Manager is responsible for the oversight of the ADRA Community Centre Logan operations, with particular attention to people leadership, strategy, program development and implementation, and building strong church and community relationships. The manager will ensure that community services are consistent with ADRA’s mission and strategic plan and meet current and emerging needs of individuals and families in the Logan area. This includes the overall responsibility for administration, staffing, property, resources and infrastructure.

Services offered by ADRA Community Centre Logan include (but not limited to) the provision of food (food parcels/soup kitchen), clothing, furniture, emergency relief, assistance to those in need and assistance to those suffering the effects of relocation due to domestic violence. Services also include an Op Shop as well as running nationally recognised accredited community training courses.

The successful applicant is a servant-leader who is passionate about ADRA’s purpose, “to serve humanity so all may live as God intended” and is committed to meeting the challenges of this diverse role with enthusiasm, collaboration, and teamwork.

The successful applicant must have the legal right to live and work in Australia at the time of application. A copy of the position description and how to apply for the role can be found here.

 

International Programs Director

  • Full-time
  • Wahroonga, Sydney

 

ADRA Australia is seeking a qualified and experienced leader to lead the International Programs team.

The International Programs Director is responsible for the oversight of the international program operations of ADRA Australia, with particular attention to people leadership, strategy, program
development and implementation, and capacity strengthening of partner country offices.

The successful applicant is a servant-leader who is passionate about ADRA’s purpose – “to serve humanity so all may live as God intended” – and is committed to meeting the challenges of this diverse role with much enthusiasm, collaboration, and teamwork.

The International Programs Director leads the International Programs team out of the ADRA Australia office in Wahroonga, Sydney, and regularly travels overseas. The work of the International Programs team includes partnerships with several ADRA country offices where a range of health, sustainable livelihoods and education development projects in the Pacific, Asia and in Africa, are creating opportunities for communities and families to thrive.

A copy of the position description and how to apply for the role can be found here.

 

Emergency Management (EM) Programs Coordinator

  • Full-time, Maximum Term (2 years)
  • Wahroonga, Sydney

 

ADRA Australia is seeking an experienced and dedicated Emergency Management Programs Coordinator to maintain and upgrade the EM Information Management System as well as supporting ADRA Australia Emergency Management Program Officers (international and national programs) in programmatic and finance management of all projects so that partner’s goals are met, standards are adhered to, resources are used accountably and reports are accurate, timely and relevant.

The successful applicant is a servant-leader who is passionate about ADRA’s purpose, “to serve humanity so all may live as God intended” and is committed to meeting the challenges of this diverse role with enthusiasm, collaboration, and teamwork.

The successful applicant must have the legal right to live and work in Australia at the time of application.

A copy of the Position Description and information on how to apply for the role can be found here.

 

 

About ADRA Australia and New Zealand

The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the Seventh-day Adventist Church. As part of the global ADRA network which reaches into more than 100 countries, we are motivated by our faith, to enable people and communities in Australia, New Zealand, the South Pacific, Asia and Africa to improve their health and livelihoods and assist people to prepare for and recover from disasters around the world.

As part of the global ADRA Network, both ADRA Australia and ADRA New Zealand share the same purpose and as from 1 January 2021, an alliance between the two entities was formed with the transition to be rolled out over a two-year period. The Alliance is intended to make both organisations stronger, and as a result, have a greater reach and impact in the communities. Leveraging resources and minimising duplication of work in fulfilling this purpose is expected to increase efficiencies and organisational capacity.

ADRA Australia holds full accreditation with the Australian Government Department of Foreign Affairs and Trade and is a member of the Australian Council for International Development (ACFID) and the Australian Council for Social Services (ACOSS). ADRA New Zealand is fully accredited with the New Zealand Foreign Affairs and Trade and Council for International Development.

Our Values – We conduct our work by being:
Connected – working collaboratively for the best outcome for those living in poverty or distress.
Courageous – persevering through challenging situations.
Compassionate – empathising with the communities we work with and with each other.

ADRA Australia is a child safe organisation and screens applicants for suitability to work with children, successful applicants will be required to obtain a police check. Police checks must be conducted for each country in which the individual has lived for 12 months or longer over the last five years, and for the individual’s country of citizenship (including dual citizenship holders). Individuals need to provide their consent to a criminal record check and should be informed of the purpose for which the resulting police clearance certificate should be used. ADRA Australia recognises that in limited instances it may prove impossible to obtain a reliable criminal record check. A statutory declaration outlining efforts made to obtain a foreign police check, and disclosing any charges and spent convictions related to child exploitation, may be accepted in lieu.

ADRA Australia is an Equal Employment Opportunity (EEO) employer. A copy of relevant policies are available on request. The appointing body reserves the right to fill positions at its discretion. Successful applicants will already have the legal right to live and work in Australia.