Supporter Care and Regular Giving Officer

  • Full-time
  • Wahroonga

 

Supporter Care and Regular Giving Officer to join our Supporter Engagement team. In this role, you will be responsible for nurturing and strengthening relationships between ADRA and its supporters, and helping to grow supporter engagement, retention, and revenue, particularly in the areas of new supporters, regular giving and mid-value supporters.

You will be part of a motivated, experienced, and fun team that is focused on relationships with our supporters and looking for ways to grow supporter engagement, retention and revenue.

You will be responsible for living out our values of Connected, Courageous and Compassionate in all interactions with supporters. You are a people person and thrive in communicating with others, while being able to work efficiently, accurately, professionally and in a timely manner to provide a best-in class supporter experience.

This hands-on role involves receiving phone calls, responding to email enquiries or supporter complaints, maintaining ADRA Australia’s database, processing phone donations, and other
administrative tasks as required, as well as proactively fostering relationships with regular givers, mid-value supporters and new supporters through a regular giving newsletter, phone calls and
engagement touchpoints.

The successful applicant must have the legal right to live and work in Australia at the time of application.

Further information on the role and how to apply for the role can be found here.

 

Personal Assistant to the CEO and WHS Coordinator

  • Full-time
  • Wahroonga, Sydney

 

We are seeking a highly organised and proactive Personal Assistant to support our CEO. This role involves managing the CEO’s schedule and meetings, handling communications, and ensuring a smooth operation of the executive office. Additionally, the Personal Assistant will oversee Work Health & Safety (WHS) protocols and manage complaints handling processes.

The ideal candidate will be responsible for managing confidential meetings, taking detailed minutes, and ensuring the smooth operation of daily activities. This role requires exceptional communication skills, attention to detail, and the ability to handle sensitive information with the utmost confidentiality.

The successful applicant must have the legal right to live and work in Australia at the time of application.

Further information on the role and how to apply for the role can be found here.

 

National Programs Grant Funding Coordinator

  • Full-time
  • Wahroonga, Sydney

 

We are seeking a dedicated and experienced Grant Funding Coordinator to enhance the growth and effectiveness of the ADRA Australia National Program Unit. In this role, you will identify grant and funding opportunities, research for grants and write compelling proposals. You will also lead program improvement initiatives, design impactful projects, and train and support National Programs staff to ensure our initiatives meet the highest standards of quality and effectiveness.

Key responsibilities include applying for grants, building staff capacity in grant writing and managing projects. The ideal candidate will have proven experience in project management, strategic planning, and confidence in data management across various software programs. This role is crucial to advancing our mission and achieving our program goals.

You will embody ADRA’s values of Connected, Courageous, and Compassionate in all interactions, working efficiently, accurately, and professionally to provide exceptional support to the National Programs team.

The successful applicant must have the legal right to live and work in Australia at the time of application.

Further information on the role and how to apply for the role can be found here.

 

About ADRA Australia

The Adventist Development and Relief Agency (ADRA) is the official humanitarian agency of the Seventh-day Adventist Church. As part of the global ADRA network which reaches into more than 100 countries, we are motivated by our faith, to enable people and communities in Australia, the South Pacific, Asia and Africa to improve their health and livelihoods and assist people to prepare for and recover from disasters around the world.

ADRA Australia holds full accreditation with the Australian Government Department of Foreign Affairs and Trade and is a member of the Australian Council for International Development (ACFID) and the Australian Council for Social Services (ACOSS).

Our Values – We conduct our work by being:
Connected – working collaboratively for the best outcome for those living in poverty or distress.
Courageous – persevering through challenging situations.
Compassionate – empathising with the communities we work with and with each other.

ADRA Australia is a child safe organisation and screens applicants for suitability to work with children, successful applicants will be required to obtain a police check. Police checks must be conducted for each country in which the individual has lived for 12 months or longer over the last five years, and for the individual’s country of citizenship (including dual citizenship holders). Individuals need to provide their consent to a criminal record check and should be informed of the purpose for which the resulting police clearance certificate should be used. ADRA Australia recognises that in limited instances it may prove impossible to obtain a reliable criminal record check. A statutory declaration outlining efforts made to obtain a foreign police check, and disclosing any charges and spent convictions related to child exploitation, may be accepted in lieu.

ADRA Australia is an Equal Employment Opportunity (EEO) employer. A copy of relevant policies are available on request. The appointing body reserves the right to fill positions at its discretion. Successful applicants will already have the legal right to live and work in Australia.